Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
6.0
Location
8.6
Service
7.2
Dining
7.6
Guest reviews
8.0/10
based on 5 reviews
7.8
7.8/10 based on 928 reviews
Evelyn
United Kingdom,
March
2025
5.0/10
My stay at Chase Hotel was quite mixed. On one hand, the location next to Fengjia night market was fantastic, making it easy to explore the local nightlife. On the other hand, the noise from the main road was quite disturbing. I was only able to stick around for one night out of my two-night reservation.
Rooms
5.0
The room was a bit small, and the bathroom had no separation for the shower, making it difficult to keep the floor dry.
Service
7.0
The staff was friendly and helpful, though the self check-in machine was a bit troublesome at times.
Location
8.0
It's a great location, just a short walk to the bustling Fengjia night market and close to bus stops.
Dining
7.0
Dining options nearby were plentiful, perfect for a late-night snack after exploring the market.
Facilities
6.0
The airport shuttle service was available, which was convenient.
Simon
United Kingdom,
February
2025
5.4/10
I had a mixed experience at Chase Hotel in Taichung. The location was fantastic, as it was just a short walk from Fengjia Night Market. but the noise levels were pretty disruptive. While the check-in process was fuss-free at a kiosk, the room felt a bit cramped and lacked sound insulation, which made it hard to relax.
Rooms
6.0
The room was basic and equipped with common amenities, but it was quite small and didn't feel very secure. I noticed some thumping noises during the night, likely from the air conditioning. Also, the bathroom setup wasn’t ideal since it lacked a proper shower curtain, leading to a wet floor.
Service
7.0
Check-in was a bit convoluted, especially with the self check-in machine not functioning properly. although the staff were friendly and helpful. They made the process smoother when technology failed.
Location
9.0
The best part about my stay was the location. being so close to the bustling Fengjia Night Market and plenty of eateries made it convenient for grabbing meals and experiencing the nightlife.
Dining
8.0
The hotel is near many places to eat, including some great spots for Japanese dishes. which I really appreciated after a long day exploring.
Facilities
6.0
While the hotel offered some good amenities, like an airport shuttle, the experience was marred by the noise and layout of the room. making it less than ideal for relaxing.
Georgia
United Kingdom,
December
2024
6.0/10
I had a nice stay at Chase Hotel in Taichung, thanks to its friendly staff and fantastic location close to Feng Jia Night Market. However, the self check-in machine had issues during my visit, and I found the room to be a bit small for my preference. Overall, it served my needs well for a short stay.
Rooms
7.0
The room was basic with all common amenities, but I found it to be smaller than expected, especially the toilet area. There was also no door chain, which made me feel slightly insecure.
Service
8.0
The hotel's staff was genuinely helpful and friendly, assisting me when the self-check-in machine wasn't functioning properly. Their support made my arrival smoother.
Location
9.0
The hotel is conveniently located just a short walk from the lively Feng Jia Night Market and surrounded by plenty of eateries. It made exploring the area very easy.
Dining
8.0
While I didn’t dine at the hotel, I enjoyed the diverse dining options nearby, especially the Sicilian cunzato bread from local vendors.
Facilities
7.0
The hotel offers an airport shuttle service, but I didn’t use it during my stay. The basic amenities provided were acceptable for my needs.
Jade
United Kingdom,
December
2024
7.4/10
I recently stayed at Chase Hotel in Taichung for two nights and had a mixed experience. The location is fantastic, right next to the lively Fengjia Night Market, making it super convenient for food and entertainment. However, the room I stayed in was quite small, especially the bathroom, which made it a bit cramped for my liking. Overall, it was a decent stay for a budget hotel. 🌟
Rooms
6.0
The standard double room was basic but cramped, especially the toilet, which didn't have a shower curtain. It was a bit challenging to keep everything dry.
Service
8.0
I experienced a hassle-free check-in process via a kiosk, which was straightforward and efficient.
Location
9.0
The hotel's location is a major plus, just a 3-minute walk from the bus stops for major sites and right beside the bustling night market.
Dining
7.0
There were plenty of eateries nearby, especially around the night market, which was great for late-night bites.
Facilities
7.0
The hotel offers a paid airport shuttle, and I appreciated the water drinking machines on every floor.
John
United Kingdom,
December
2024
6.6/10
My stay at Chase Hotel in Taichung offered a great location right by Fengjia Night Market, making it easy to explore the area. However, the noise from the main road was quite bothersome, especially since my room was just a window away from it. The check-in process was a bit clunky, and I found the rooms to be smaller than I anticipated.
Rooms
6.0
The room was relatively clean, but the space felt small, especially the toilet area as it didn't have a proper separation from the shower. I also noticed that the noise level from the road was quite disruptive, impacting my overall comfort during the stay.
Service
6.0
While the hotel's staff was friendly and helpful, I faced issues with the self check-in machine not functioning properly, requiring assistance each time I attempted to check in.
Location
8.0
The hotel's proximity to the night market was fantastic, as it provided easy access to various eateries and a vibrant nightlife that's perfect for solo travelers and families alike.
Dining
8.0
The dining options nearby were plentiful, with plenty of local eateries around the area, certainly catering to varied tastes for street food lovers.
Facilities
6.0
The hotel offered convenient services such as an airport shuttle, which was a plus, but the overall facilities felt basic and aligned with budget accommodation.